Deposit and Payment Terms:

The deposit of $100.00 plus HST is a security deposit for your appointment. It is nonrefundable or transferable to alternate dates if the appointment is rescheduled or canceled. Your deposit will be deducted from your total invoice. The remaining balance is required in full on the day our service is provided. If payment is not received by 8:00am the following morning, payments will be subject to a 5% late payment fee. Each following day the payment is outstanding interest will be accrued at the rate of 2% net per 30 days. Etransfer is our accepted payment method. Invoice and receipt provided for your records. Any booking requests out of our service area will result in additional travel fees based on location. Paying this deposit means you agree to our Terms of Service and Conditions.

Other Policies and Disclaimers:

This is an hourly service. You are welcome to provide us with a time restriction for budgeting purposes, but for liability purposes cannot guarantee to get everything done if the time does not permit. Please be advised that we have a 48 hour policy for addressing any issues; clients must inform us of any concerns, missed items or damage within 48 hours of the cleaning appointment. Please be advised when selecting spot cleaning walls on your cleaning checklist, that different paint/finishes can cause wipe marks/streaks to be left behind after cleaning, and is unfortunately a factor that is out of our control. Please be advised that thin blinds are extremely fragile and can easily be cracked or bent when being hand washed (even when the utmost care is taken), for this reason if you select this item and accept the risks you are agreeing to waive any damages that may occur as a direct result of cleaning this item.

Chrystal Clean is not liable for any pre-existing damage that is uncovered during the cleaning process.

Thank you.